Important: All payments for services are final and non-refundable.
1. No Refund Policy
As we provide custom development services tailored to each client's specific requirements, all payments are non-refundable. This includes:
- Initial advance payments (50%)
- Milestone payments
- Final payments upon completion
2. Why No Refunds?
- Services are custom-tailored to client requirements
- Time and resources are dedicated upon payment
- Work begins immediately after payment confirmation
- Intellectual property is created specifically for the client
3. Exceptions
Refunds may be considered ONLY in extreme circumstances such as:
- Complete service failure (not partial delivery)
- Proven fraud or unauthorized transaction
- Legal requirement under consumer protection laws
4. Dispute Resolution
If you have concerns about our services:
- Contact us immediately to discuss
- We will try to resolve issues amicably
- Alternative solutions may be offered (revisions, additional work, account credit)
5. Payment Disputes
For payment disputes, contact your payment provider (PAYU/bank) and us simultaneously. We will cooperate fully with any legitimate dispute resolution.
6. Contact
Payment concerns: unifydeveloper1@gmail.com